Matt Chambers

VP, Director of Insights and Strategy


Location

Bentonville

Start Year

2007

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"Everything that counts cannot be counted, but not everything can be counted counts. " - Albert Einstein "To anyone who knows their shxt, this will just be a validation that we don't know OUR shxt." - Dale Treece

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Best Buy to Match online competitor prices this Holiday (and other good stuff)

Best Buy has been in trouble the past couple of years.  TL clients have felt the pressures at BBY, and combatting "showrooming" has become a major objective.

In addition, Best Buy will ship any out of stock item to the shopper's home for free.

BBY execs downplay the role of showrooming in this article; they certainly don't want to appear to be as big as it is.  Obviously, it weren't such a problem policies like these wouldn't be necessary of profitable.

Also included are some great numbers and background on Toys R Us and Walmart for Holiday.

 

http://online.wsj.com/article_email/SB10000872396390444657804578050864206903402-lMyQjAxMTAyMDEwMjAxODI3Wj.html

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